PRIVACY POLICY

Energy Grid Relief (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information.

Information We Collect

When you contact us or request information, we may collect:

  • Name
  • Phone number
  • Email address
  • Property information related to program eligibility

How We Use Information

We use collected information to:

  • Respond to eligibility inquiries
  • Schedule consultations
  • Provide program updates
  • Deliver customer support

SMS Communication

By providing your phone number and giving consent, you agree to receive automated and non-automated text messages related to eligibility confirmation, appointment scheduling, and service updates.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP.

We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.

We do not share mobile information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable safeguards to protect your information.

Contact

For privacy-related questions, contact:

Energy Grid Relief